Job Description
Ready to lead the moment where customer promises become customer reality?
We’re looking for a bold, customer-obsessed leader to own and elevate Freight onboarding and implementation.
As Senior Manager – Customer Onboarding & Implementation, you’ll lead a specialist team responsible for delivering seamless, consistent, high-quality onboarding from deal won to live operations.
This is a high-profile leadership role where you’ll partner with Sales, Operations, IT, Finance and Shared Services to deliver well-governed implementations fast, smooth and built to last.
You’ll also take the lead on key strategic and brand-critical customer implementations, representing TGE in customer forums and executive-level conversations.
What You’ll Own
Lead and develop a high-performing onboarding & implementation team
Drive end-to-end governance and delivery of customer implementations
Act as senior e...
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