Job Description
JBS Global - Jaffer Business Systems is looking for a Customer Support Leader to manage a team of engineers handling escalated issues. The role involves troubleshooting complex network problems, ensuring SLA adherence, and maintaining customer relationships.
Candidates should possess a Bachelor's degree in a relevant field, 5+ years of network engineering experience, and strong technical expertise with various networking tools and devices. Excellent leadership and project management skills are essential for success in this position.
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