Job Description
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute
- Author the Product Specification Agreement which details the high-level requirements of new features or architecture in order for other teams to derive their own detailed implementation details.
- Work with Product Line Managers to clarify & negotiate customer requirements for new features/functionality.
- Generate creative ideas & solutions and to trade off acceptable solutions vs. complexity.
- Support or participate in customer demonstrations of new features or prototypes.
- Assist with complex and/or urgent field issues t...
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