Job Description
Elevate your career as a Senior Pega Application Support Analyst in Toronto, ON with a focus on digital enterprise solutions. Provide hands‑on technical support for PEGA applications within ETDWS. Join the RBC team to lead the charge in understanding and documenting PEGA workflow applications.
As a key contributor, you'll collaborate with application custodians, design robust solutions, and enhance workflow efficiency. Focus on proactive issue identification while ensuring seamless integration with other enterprise applications.
Key Responsibilities
- Investigate and resolve complex technical PEGA issues
- Collaborate in Agile labs with development teams
- Understand PEGA integration with enterprise applications
- Propose improvements and document system processes
- Participate in disaster recovery and IT risk planning
Requirements
- Production support experience in PEGA
- Hands‑on PEGA applica...
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