Job Description

Job Description
We are seeking a technically skilled Senior Product Sustenance Engineer with experience in IT support and hands-on expertise in Support of product applications. The ideal candidate will be responsible for diagnosing and resolving technical issues, supporting end-users, and automating tasks to improve operational efficiency.


Key Responsibilities:
Provide 1st and 2nd line technical support for LIMS application.

Design, write, and debug scripts to automate workflows, customize user interfaces, and enhance functionality within the LIMS platform.
Maintain documentation of issues, solutions, and procedures.
Collaborate with other IT teams to escalate and resolve complex problems.
Ensure compliance with IT policies and data security standards.
Required Skills & Qualifications:
Experience in IT support or helpdesk roles.
Proficiency in VBScript for automation and task ...
            

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