Job Description
Job Summary
The Senior Consultant leads end-to-end ServiceNow solution delivery across GRC/IRM, SecOps/TPRM, CSM, HRSD, ITOM, ITAM, and CMDB, including AI-powered capabilities such as Virtual Agent, Now Assist, and Predictive Intelligence. The role includes functional leadership, solution design, advanced configuration, and guiding junior consultants.
Role Responsibilities
- Lead configuration and delivery of multi-module ServiceNow solutions, including GRC/IRM, SecOps, CSM, HRSD, ITOM/Discovery, ITAM, and CMDB.
- Facilitate workshops to gather requirements and define solution designs.
- Prepare detailed configuration documentation, process flows, and design specifications.
- Build enterprise automations and workflows using Flow Designer and Workflow Editor.
- Implement AI capabilities including Virtual Agent, Now Assist, Predictive Intelligence, Agent Assi...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application