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Senior Specialist Sales Support

📍 Altisource • Bengaluru, Karnataka, India • Posted June 11, 2026

Full-time Posted June 11, 2026
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Job Description

Job Description

WHAT YOU GET TO DO

  • Handle inbound and make outbound calls, emails, and chats from real estate agents regarding their Equator account, password resets, and technical issues - these are warm leads, no cold calling
  • Upsell real estate agents' current memberships for added value in receiving qualified leads for property listings
  • Provide exceptional customer service by addressing inquiries promptly and efficiently
  • Troubleshoot and resolve technical issues related to the Equator platform
  • Conduct product demonstrations to showcase the benefits of Equator's services
  • Maintain accurate customer records and update information in the CRM system
  • Collaborate with the sales team to identify potential upselling opportunities
  • Assist in the development and implementation of sales strategies to increase customer retention
  • Generate and qualify leads 
  • Prepare and deliver regular repor...

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