Senior Strategic Customer Success Manager

Senior Strategic Customer Success Manager

Global-e is seeking a Senior Strategic Accounts Customer Success Manager to own and grow some of our largest and most strategically important UK merchant relationships . These accounts represent a significant share of our revenue and are central to our continued global expansion.

In this role, you will act as the primary strategic partner to top‑tier enterprise brands—advising C‑level executives, optimizing global cross‑border performance, and driving measurable revenue growth. You’ll connect business strategy with operational excellence across a complex international ecosystem, ensuring merchants realise maximum value through Global‑e’s platform, services, and expertise.

You’ll join a high‑performing international team and work with some of the world’s most recognized brands. Global‑e is the leading cross‑border e‑commerce provider, and this role gives you a front‑row seat in the transform...