Senior Technical Support Engineer

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Job Description:

As a Senior Technical Support Engineer, you will be responsible for resolving customer technical issues. Key strengths for this role would be motivated, keen to learn, strong customer service and technical problem-solving skills, someone who embraces challenges. To be successful in this role, you will:

• Be handling complex queries while providing world class support to our Japan customers Primarily
• Hands-on experience with diverse networking devices like routers, switches, firewalls, load balancers
• Working experience in Firewalls, Load Balancers and Network Security Products
• Knowledge on Linux OS is a plus
• Troubleshoot, research and...