Job Description
Infosys is seeking a highly skilled Windows L3 Support Engineer to manage and support enterprise Windows and VMware environments. This role involves advanced troubleshooting, P1/P2 incident management, and mentoring L2 engineers, ensuring high system availability and operational excellence.
The ideal candidate will have strong communication skills, experience in large enterprise setups, and relevant Microsoft and VMware certifications. They will work in a shift-based support model, collaborating with clients for continuous service improvement.
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