Full-time Posted June 20, 2026
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Job Description

Location

On-site in Knutsford, Cheshire, North-West England (not remote).

Purpose

The purpose of this role is to deliver a memorable and exquisite service experience within Gordon Ramsay at The Mere, ensuring every guest feels genuinely welcomed and cared for.

Responsibilities

  • Deliver an extraordinary service experience to the highest industry standards with a distinctive personal touch as part of one team.
  • Engage with guests to offer exceptional experiences across all aspects of dining.
  • Assist guests regarding menu choices in an informative and enthusiastic way.
  • Take reservations with all required details.
  • Boost revenue through upselling and other creative initiatives.
  • Share knowledge of offers, promotions, preparation, general hotel knowledge and Fairmont Cheshire, The Mere stories.
  • Perform flexible and multi‑skilling tasks to meet guest and colleague needs.

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