Job Description
To act as the key link between the customer and the workshop, ensuring an exceptional service experience through accurate job booking, clear communication, efficient workflow coordination, and professional vehicle handover. The Service Advisor supports departmental productivity, profitability, and customer satisfaction, while upholding the ethics and integrity of the Giltrap Group and Quattro Motors at all times.
Position Title
Service Advisor
Company
Quattro Motors
Location
Grey Lynn
Reports To
Service Manager
Key Responsibilities
- Deliver a consistently high standard of customer service and build strong, lasting customer relationships.
- Utilise dealership systems and processes to support departmental efficiency and profitability.
- Support the department in achieving customer satisfaction, labour sales, and profitability targets.
- Contribute to a well...
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