Service Advisor

Salary Range: $3,000++ , with attractive KPI bonuses and yearly performance-based incentives.

Mon to Fri 9am - 5pm and Sat 9am - 1pm

Location: Sin Ming Dr

• Ensure good after-sales support to customers by rendering the highest level of customer service
• Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement
• Promptly input daily transactions of vehicles service/repairs and where necessary generate reports for customers review
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints.
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