Service Assurance & Incident Manager - Mobile Networks

Globe Telecom, Inc. seeks a Service Assurance Manager in Makati, Philippines. The role involves managing service quality and performance, acting as the main point of contact for service issues, and leading incident management efforts.

Candidates should possess strong analytical and communication skills, working collaboratively to resolve service problems and improve customer experience. Experience in service assurance is essential. This position supports Globe's commitment to delivering top-notch service.