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Service Co Ordinator

📍 ISS • Stafford, England, United Kingdom • Posted June 18, 2026

Permanent Posted June 18, 2026
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Job Description

Job Description

We are looking for someone who understands the importance of excellent service delivery, accuracy, and customer focus, with the ability to adapt quickly in a fast-paced environment.

This role is full-time, working 40 hours per week, Monday to Friday between 8am and 5pm, and offers a competitive salary alongside 25 days holiday plus bank holidays, pension, and retail discounts.

Key Responsibilities

  • Manage and coordinate Planned Preventative Maintenance (PPM) and reactive tasks to meet agreed KPI and SLA targets
  • Allocate engineering resources effectively to minimise disruption and reduce travel time
  • Coordinate incoming calls and queries, assigning outsourced tasks to appropriate specialist contractors
  • Raise purchase orders for external partners and maintain live updates from job initiation through to completion
  • Manage field engineers, monitoring time, materials, and ensuring appropri...

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