Job Description

The Systems Engr I (Service Contract Support Specialist) will have ownership of a designated service contract base and will be responsible for driving the renewal process for those contracts with business stakeholders. They will also have ownership for any changes occurring within the contract lifecycle, parts updates, change orders, cancellations, and monitoring quality.
Create pricing and documentation for assigned contract base, accurately and on time, to ensure proposals are sent to business stakeholders on time, following GSM Processes.
Drive contract renewals correctly in CRM with SOLs, with all data and required documentation, to ensure no delays/errors are incurred during booking.
Ownership for any changes occurring within the contract lifecycle, parts updates, change orders, cancellations, monitoring data quality. This will include the first year of newly booked contracts, which have been handed over by the Contract Proposal Team.

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