Job Description
We are currently looking for Service Administrator to join a team in Bristol!
You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly.
Responsibilities -
* Act as the first point of contact for help desk queries via phone and email
* Log and manage support requests in the help desk system
* Prioritise and assign tasks to maintenance engineers or internal teams
* Coordinate servicing and repairs of coffee machines and equipment
* Assist with resolving delivery or order-related queries
* Maintain accurate records and reports of support requests
Personal Requirements -
* Previous experience in customer service or A coordination role
* Strong organisational and problem-solving skills
* Excellent communication and customer service skills
* Ability to manage multiple tasks in a fast-paced environment
* Good IT skills including ...
You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly.
Responsibilities -
* Act as the first point of contact for help desk queries via phone and email
* Log and manage support requests in the help desk system
* Prioritise and assign tasks to maintenance engineers or internal teams
* Coordinate servicing and repairs of coffee machines and equipment
* Assist with resolving delivery or order-related queries
* Maintain accurate records and reports of support requests
Personal Requirements -
* Previous experience in customer service or A coordination role
* Strong organisational and problem-solving skills
* Excellent communication and customer service skills
* Ability to manage multiple tasks in a fast-paced environment
* Good IT skills including ...
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