Service Coordinator

Job Title: Service Coordinator

Location: Birmingham

Salary: £27,500

Job Summary: The client we have is a well established engineering company based in the Birmingham region. They are looking to bring in a service coordinator to help with the works they have at the moment. Ideally they are looking for someone who has had coordinating experience and is looking to bring those skills into the company and develop them even further.

As a Service Coordinator you will play a crucial role in arranging, planning, monitoring, and coordinating the activities of field engineers. Your primary objective will be to maximise engineer utilisation and ensure the achievement of KPI-based revenue and activity targets. You will be the first line of contact for customers' reactive call-outs, preventative maintenance, and remedial scheduling. This role demands a commitment to maintaining a high level of customer service and commercial awareness...