Job Description

Job Description
What’s on offer?
Location: Birstall
Salary: £23,000 - £25,000
Contract Type: Permanent, Full Time
Working Style: Hybrid
Working Pattern: 8.5-hour shifts scheduled between 7am and 7pm, Monday through Friday
Are you passionate about providing exceptional IT support and delivering a first-class customer experience? We are looking for a Service Desk Analyst to join our dynamic team, acting as the first point of contact for customers, partners, and suppliers. This role offers an exciting opportunity to develop your technical skills, work in a fast-paced environment, and contribute to continuous service improvement.
Key Responsibilities:
Provide outstanding IT support – Manage incidents and service requests efficiently, ensuring prompt resolution and excellent customer service.
Meet and exceed targets – Work towards Se...
            

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