Service Desk Manager

Job Title: Service Desk Manager

Location: Bristol

Compensation: £44, - £55, Depending on Experience + Benefits

Role Type: Full time / Permanent

Role ID: SF

Lead a high-performing team delivering critical IT services that keep defence operations running smoothly

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Manager at our Babcock Technology Centre site.

The role

As a Service Desk Manager, you’ll take the lead in managing the day‑to‑day performance of our support teams. You’ll be a key figure in maintaining the quality, reliability and responsiveness of the IT services that underpin Babcock’s critical operations, including those that directly support national defence.

Day-to-day, you’ll be responsible for achieving service delivery targets, driving continuous improve...