Service Engineer - Security

Role Overview

To maintain strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may be a small element of some installation/commissioning work. This role will involve visiting customer sites and requires the successful applicant to be customer-focused. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career.

Main Responsibilities

• Managing paperwork
• Ensuring customer expectations are met
• Managing workload
• Achieving company KPIs for attendance in line with the client...