Service Experience Analyst

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

Job Description

Within Client Services, the role of the Service Experience team is to take ownership of a product team’s vision and deliver excellence for our clients on behalf of Visa. This team acts as the liaison between Product, Technology and Client Services to engage early and provide input during the design and development stages, including building out implementation and support requirements, and partnering cross‑functionally to identify and communicate platform and product roadmap impacts to the client facing support teams to enable our clients’ success.

What a Service Experience Analyst Does At Visa

This Service Experience Analyst role w...