Service Lifecycle Manager

Summary

Job Description

Service Lifecycle Manager

Location: Thorpe Park, Leeds, Hybrid working.

Join us as an IT Service Lifecycle Manager, you’ll play a key role in making sure our technology services run smoothly from start to finish – from the initial idea and design, through to delivery, day-to-day running, and ongoing improvements. You’ll work closely with different teams across IT and the wider business to make sure our services meet real business needs, are reliable, and continue to improve over time.

You’ll spend part of your time supporting a few specific technology areas (like digital platforms, data, or cloud), while also helping manage services that cut across the whole organisation, supporting both Lowell Financial Limited and Overdales. A big part of the role is keeping services performing well – monitoring how they’re doing, responding to issues, and stepping in to lead or s...