Service Management Partner

Job Type: Permanent

Position: Finance Transformation Programme Lead and Service Management Partner

Reporting to: Chief Transformation Office - Finance

Location: UK

The role

Finance Transformation Programme Lead and Service Management Partner is responsible for the implementation of a successful finance-wide transformation programme including outsourcing, centres of excellence, global process ownership, workforce plan and technology, data and automation. Working closely with the CTO‑Finance, Group CFO and the Finance Leadership Team to design, structure and deliver the programme. The Service Management Partner is a strategic role responsible for embedding and evolving service management practices across a portfolio of services or business areas in partnership with a third‑party outsource provider. The role involves acting as a trusted advisor to senior stakeholders, ensuring services are designed, transition...