Job Description

Job Overview

Summary/Objective 
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures the daily availability of technician's time is consistently sold to service customers.

Essential Functions
Forecasts goals and objectives for the department and strives to meet them

Hires, trains, motivates, counsels, and monitors the performance of all service department staff

Prepares and administers an annual operating budget for the service department

Maintains reporting systems required by general management and the factory

Monitors and controls the performance of the department using reports, tracking systems, and surveys

Develops and implements a marketing plan which promotes new and repeat business

Understa...

Apply for This Position

Ready to take the next step? Click the button below to submit your application.

Submit Application