Service Manager

We are seeking an experienced and results-driven Service Manager to oversee the operation, maintenance, and lifecycle management of data center diesel generators. This role requires a combination of technical expertise, strategic thinking, and strong leadership to ensure maximum uptime and operational efficiency for mission-critical power systems. The successful candidate will lead service teams, manage key customer relationships, optimize maintenance processes, and implement continuous improvement initiatives.

Key Responsibilities

• Oversee day-to-day operations for data center diesel generators, ensuring reliability, uptime, and compliance with operational standards
• Ensure execution of preventive, corrective, and emergency maintenance plans in alignment with SLAs and operational targets
• Monitor and drive key service KPIs, including response time, Mean Time to Repair (MTTR), Mean Time Between Failures (MTBF), and overall equipment availa...