Service Manager

Our client is a Western Canada‑based equipment and service company supporting aggregate, mining and infrastructure producers. The team brings decades of hands‑on field experience and a practical understanding of quality, efficiency and uptime, which shapes a service model focused on reliability, performance, and safety.

Job Summary

Reporting to the VP Sales, the Service Manager is responsible for the performance, coordination, and delivery of all field service and maintenance operations. Based in Penticton, BC, this role is accountable for service execution, technician performance, customer satisfaction, and service‑related revenue streams.

The Service Manager is a hands‑on leader who coordinates field crews, manages service schedules, supports technical troubleshooting, and ensures service work is completed safely, efficiently, and to specification. This role requires strong technical expertise, practical leadership capability, and a clear commitment to sa...