SERVICE MANAGER

Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

Gathers customer information thoroughly and effectively, accesses and satisfies client demands

Educates the salon customers based on their real needs during their visit to the shop

Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

Maintains a positive, empathetic, and professional attitude toward customers at all times

Attends to and communicates promptly to address customers’ queries at the most excellent approach

Acknowledges and resolves customer feedback and concerns

Knows products inside and out to answer product queries

Communicates and coordinates with team and management

Ensures customer satisf...