Service Operations Engineer

## Service Operations EngineerApplylocations: 25F The Globe Towertime type: Full timeposted on: Posted 30+ Days Agotime left to apply: End Date: May 31, 2026 (20 days left to apply)job requisition id: R At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**The Service Operations Engineer – SME (L2 Resolver) provides advanced technical support and subject matter expertise for a primary product or service (e.g., Kafka, Cloud-native platforms, Messaging, or Security solutions), while progressively supporting adjacent or related technologies. This role is critical in handling escalated incidents and complex technical issues, improving service reliability, and continuously enhancing operational knowledge. The engineer works cross-functionally with engineering, assurance, product, and delivery teams and plays...