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Service Performance & Development Manager

📍 KTM Group North America • Munderfing, Upper Austria, Austria • Posted June 18, 2026

full time Posted June 18, 2026
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Job Description

The opportunities are endless when you are fearless

THE TASKS AWAITING YOU

  • Performance & Transparency: Monitoring key service KPIs and developing clear reports and dashboards to enable global comparability
  • Data-Driven Decisions: Analyzing trends and root causes, and deriving concrete recommendations for management and markets
  • Global Quality Standards: Defining and harmonizing service processes and guidelines while balancing global and local needs
  • Improvement & Market Development: Managing international initiatives and strategically building capabilities and best practices in the markets
  • Processes & Innovation: Optimizing end-to-end processes and tools, and promoting data-driven and AI-powered solutions

    • HOW YOU CAN INSPIRE US

  • Bachelor’s degree in business administration, engineering, quality management, or a related field
  • At least 5–7 years of professional experience ...

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