Job Description
ES - Liberty, 149 Liberty Street East, Toronto, Ontario, Canada
Job Description
Posted Wednesday, June 3, 2026 at 4:00 a.m. | Expires Wednesday, July 1, 2026 at 3:59 a.m.
Service Quality Specialist - Employment Services
Join a team that improves lives through better service delivery
We’re looking for a Service Quality Specialist who thrives on improving systems, supporting teams, and ensuring services meet the highest standards. If you enjoy working on-site, collaborating with frontline staff, and turning data into action, this role offers variety, impact, and visibility across our Employment Ontario network.
What you’ll do
As a Service Quality Specialist (SQS), you’ll play a key role in strengthening service quality, compliance, and performance across our sites.
You will:
- Review client files, case notes, and documentation to ensure accuracy and compliance
- Monitor service...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application