Service Technical Support - Repairs centre Management
Qualifications Required
BE/Diploma in Electronics/Industrial Electronics/ Electronics & Telecommunications/ Electrical
Experience required
Product knowledge of UPS system, with experience in troubleshooting of PCB's , repair and installation of UPS systems , managed repair centre will be an added value, MIS reports generation.
Years of Experience
minimum 10 to 12 yrs
Goal
KPI
Customer Satisfaction
1. Ensure PTRS entries are completed in the system within 24 hours of PCB receipt at the repair center.
2. Provide weekly updates to partners on the status of repairs.
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