Job Description

NowVia  is seeking an experienced ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration. 

 
  Location: Chennai  
  Experience: 5-8 Years  

 
Key Responsibilities  
• Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management. 
• Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. 
• Design, develop, and maintain reports and dashboards within ServiceNow to support operational, management, and compliance needs. 
• Monitor platform performance and ensure...
            

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