Job Description

Job Description The ServiceNow Architect is accountable for the design, structure, and long‑term health of the platform. This role ensures solutions are scalable, aligned to business outcomes, and built correctly from the start to avoid rework and technical debt. 
Key Responsibilities Own the end-to-end architecture of the ServiceNow platform 
Define and enforce design standards, patterns, and governance 
Ensure platform health, performance, and upgrade readiness 
Act as the technical lead on client demand and internal initiatives 
Design and oversee integrations (Azure, AWS, third‑party systems) 
Guide the adoption of AI and automation capabilities within ServiceNow 
Translate business requirements into structured, deliverable solutions 
Balance short‑term delivery (MVP) with long‑term platform strategy 
Provide technical leadership to developers and future team members 
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