ServiceNow CMDB Administrator - Manager

Job Description

Role Summary & Role Description

We are seeking an experienced ServiceNow CMDB Administrator to support the accuracy, reliability, and operational integrity of the ServiceNow Configuration Management Database (CMDB). This role is focused on maintaining high‑quality configuration data that underpins ITSM, ITAM, and ITOM Health processes, including hardware and software asset lifecycle management and operational service support.

In this role, you will work as part of a geographically distributed team of ServiceNow administrators and engineers, executing day‑to‑day CMDB administration activities. You will support Discovery and inbound data sources, resolve CMDB data quality issues, and ensure CMDB standards and controls are consistently applied. Strong emphasis is placed on data quality, traceability, and governance practices to support audit, risk, and regulatory requirements.

Key Responsibilities:

Administer th...