Job Description

Application Deadline:
05/30/2026Address:
4100 Gordon Baker RoadJob Family Group:
TechnologyIntermediate ServiceNow ITOM Developer to provide BAU support and deliver independent development across ServiceNow ITOM capabilities, ensuring platform stability, quality, and scalable implementation of enhancements.
Key Responsibilities
Provide BAU support for ITOM, ITAM & SecOps modules and CMDB data health.
Triage and resolve incidents/defects, Discovery failures, integration issues, and alert ingestion/routing problems, data reconciliation issues
Deliver enhancements with minimal support: build/configure, testing, UAT support, and deployment readiness.
Develop and maintain: Business Rules, Script Includes, ACLs, UI Policies, Client Scripts, Scheduled Jobs, automation.
Support CMDB quality initiatives (reconciliation, normalization, de-duplication) and ITOM improvements (correlation, enrichment, routing).
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