Shift lead IDC Facilities

Job Specification Form

Unique Job Role (UJR):

Shift lead Idc Facilities (ISP+OSP)

Reporting to (Position): Lead ISP/OSP

Level and Grade:

Reported by (no. of people): 20 + people

Business Unit: IDC Function: IDC- Facility Management

Job Mandate (To be used for SELECTION INTERVIEWS) Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities, Escalation Handling, Team management, O&M of Utility equipment, Experience in mission critical Facilities Key Responsibilities Responsible for management of power design, delivery and installation, HVAC systems operation, security and service delivery

Responsible for the Utility management of mission-critical Data Center Facility.

Responsible for managing the overall quality and service of the operation and maintenance of multiple critical facility infrastructure systems in accordance...