This is a Full time position and requires flexibility for opening and closing times.
Purpose of the Shift Lead
Lead the fill operation, delivering a sales floor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill and to lead the floor in the absence of the Colleague ManagerCoach colleagues on One Best Way and driving productivity in readiness for store openingAllocate resource effectively to deliver a quick payment experienceEnable all daily operational processes to be implemented efficiently across all areas of the store, at the correct timesCoordinate the team to deliver a clean, safe and well-presented storePlay their part in creating a great team atmosphere that is inclusive of everyoneRole model for great Customer ServiceRole model the M&S behaviours and Colleague Expectations across the storeSupport Colleague Managers by sha...