Job Description
Key Responsibilities
Leadership & Team Development:
- Lead and nurture a high-performance culture aligned with company values.
- Delegate effectively and foster professional growth within the team.
Operational Excellence:
- Drive operational KPIs, SLAs, and service delivery standards.
- Ensure compliance with local legislation and global policies alongside Finance, Legal, and PnC teams.
Stakeholder Engagement:
- Build strong partnerships with cross-functional leaders and act as a trusted advisor on regional compliance and operational matters.
Candidate Profile
- 10+ years of experience in operational leadership, preferably within established Shared Services Centers (SSC / GBS environments).
- Proven track record in service delivery management, compliance, and process excellence.
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application