Job Description
Primary Objectives
- Eliminate operational toil and recurring manual work through durable automation
- Re‑engineer support/change processes to reduce handoffs, approvals friction, and rerun complexity
- Industrialize reliability operations so existing SREs spend less time firefighting and more time engineering
Key Responsibilities (Automation & Process first)
- Automation Engineering (Core)
- Remove repetitive work: environment checks, dependency validation, actions, and standardized operation tasks
- Create self‑service capabilities for common requests (guard‑railed, auditable, repeatable)
- Implement automation with safety: idempotency, dry‑run modes, approval gates where needed, rollback/undo strategies, clear audit trails
- Process Re‑engineering (Core)
- Map current operation processes (incident/problem/change, release readiness, rerun/recovery, access/entitlements, ...
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