Job Description
Job Description
Key Responsibilities
- Transition Management
- Develop comprehensive, business continuity-optimized transition plans, including scope, timelines, milestones, and resource allocation for the migration of solutions to external LSSC/AMS providers and internal offshoring services (MDI)
- Implement and manage the overall transition program governance, ensuring all workstreams deliver according to defined timelines and objectives
- Define and monitor KPIs and success criteria for transition completion
- Ensure business continuity through proactive risk identification and mitigation strategies
- Ensure compliance with contractual obligations, SLAs, and regulatory requirements
- Oversee the implementation of the defined support model for all local solutions
- Oversee structured knowledge transfer pr...
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