Job Description
Take on the role of an In Service Customer Coordinator, pivotal in ensuring client satisfaction through coordinated service management. Drive success through effective communication and customer support.
This position requires support for Service Account Managers, helping to coordinate global service events. Your role revolves around maintaining ERP entries, organizing documentation, and facilitating customer interactions to uphold high service standards. The ideal candidate thrives in a collaborative environment and is committed to problem-solving and efficiency.
Key Responsibilities:
• Provide support throughout the service event lifecycle
• Create and maintain essential ERP documentation
• Handle customer inquiries about services and policies
• Collaborate with teams for efficient service execution
• Track action items and support program meetings
Requirements:
• High School Diploma or equivalent preferred
• Six years of prior relevant experience requir...
This position requires support for Service Account Managers, helping to coordinate global service events. Your role revolves around maintaining ERP entries, organizing documentation, and facilitating customer interactions to uphold high service standards. The ideal candidate thrives in a collaborative environment and is committed to problem-solving and efficiency.
Key Responsibilities:
• Provide support throughout the service event lifecycle
• Create and maintain essential ERP documentation
• Handle customer inquiries about services and policies
• Collaborate with teams for efficient service execution
• Track action items and support program meetings
Requirements:
• High School Diploma or equivalent preferred
• Six years of prior relevant experience requir...
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