Job Description
The QA Lead in Social Development ensures the quality, compliance, and effectiveness of programs, systems, and processes within social sector initiatives. Key responsibilities include:
- Quality Assurance Oversight: Establish and enforce QA standards, methodologies, and best practices across social development projects.
- Process & Compliance Monitoring: Ensure adherence to regulatory, policy, and program guidelines, maintaining legal and ethical neutrality.
- Testing & Validation: Design and execute test plans for systems, workflows, and documentation to identify gaps and risks.
- Stakeholder Collaboration: Work with program managers, technical teams, and social development officers to align QA processes with community outcomes.
- Risk Mitigation: Identify issues early, recommend corrective actions, and track resolution to safeguard program integrity.
- Reporting & Metrics: Develo...
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