Job Description
Mission
The Service Delivery Expert (SDE) supports the Service Operations Manager (SOM) and works in collaboration with Smartspace engineers, project teams, and business support functions to deliver safe, high‑quality customer service and strong operational performance aligned to business targets. The role combines technical leadership, service excellence, and team development, ensuring consistent delivery of high‑quality Smartspace solutions and continuous improvement in customer satisfaction.
Key Responsibilities
- Assist SOM with developing productive and rewarding relationships with key customers to grow the business and demonstrate the value of Schneider Electric and our digital service offerings and platforms. Chair operational/technical level BA customer meetings where relevant with CSH team support. Cover visit customer meetings when SOM is unavailable.
- Support SOM with team recruitment actions, interviewing and onboarding. Delega...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application