Job Description
This role is responsible to be part of a cross‑functional team that develops technological solutions as well as perform support/operational duties. To perform along software teams on multiple projects and provide development support. Provides / brainstorm solutions and enhances software applications (analyze, design, code, debug, test and implement) and supports systems currently in use.
Section A – Specific Responsibilities
- Work with a cross‑functional team of 3‑5 staff (business analysts, developers and quality assurance analysts)
- Oversee delivery of change requests, incidents, vendor certifications, hot fixes / service packs and data conversions
- Organize work and prioritize effectively with outstanding attention to detail
- Communicate effectively with different roles: Managers, BAs, Developers, QAs and users
- Manage internal and external relationships to maximize the highest levels of service
- Design soluti...
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