Software Support

4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can be combined with transport processing and billing to form an integrated transport management system (the 4flow iTMS).
What your new challenge will look like
A 4flow Software Support person is the point of contact for any bugs, unusual system behavior or other related issues in our integrated.- Provide excellent software support via our ticketing system & phone.- Respond to customer inquiries and request.- Assist in identifying, troubleshooting, and resolving reported issues.- Handle 2nd level support from external and internal customers for our 4flow Software Products.- Deliver fast solutions or workaround within the agreed S...