Software Support Executive

Position: Software Support Executive

Experience Level: 1 - 2 Years

Location: Vadodara, Gujarat (On site)

Employment Type: Full-Time

About the Role

We are seeking a proactive, customer-focused Software Support Executive to join our technical support team. In this role, you will act as the primary point of contact for our clients, helping them troubleshoot software issues, and ensuring a seamless user experience. The ideal candidate has 1-2 years of hands-on experience in software troubleshooting, ticket management, and client communication.

Key Responsibilities

• Technical Troubleshooting: Diagnose, troubleshoot, and resolve software application issues reported by clients via tickets, email, or phone.
  
• Ticket Management: <...