Solutions Architect

About Dialpad

Dialpad is the leading AI‑powered customer communications platform that helps businesses connect with their customers in real‑time. Over 50,000 companies—such as Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—use Dialpad to build stronger customer connections with AI‑driven insights.

Being a Dialer

At Dialpad, you’ll collaborate on a mission to make customers and their employees wildly successful. We value continuous evolution and expect team members to meet high standards and embody traits such as scrappy, curious, optimistic, persistent, and empathetic.

Your role

As a Solutions Architect on our Professional Services team, you’re the technical backbone of deployments, delivering a world‑class experience throughout the project lifecycle. You work cross‑functionally with Sales, Customer Success, and Support to educate and onboard clients, ensuring their long‑term success. This position reports directly to the Sr. Manager,...