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Solutions & Services Sales Specialist

📍 Lenovo • Mumbai, Maharashtra, India • Posted May 31, 2026

Full-time Posted May 31, 2026
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Job Description

Description and Requirements

  • Lead end-to-end delivery of TruScale solutions (infrastructure, devices, cloud-like services).
  • Act as the main point of contact between customer and internal teams.
  • Strong coordination within the organization between the teams viz., ISG, SSG, ISO.
  • Ensure SLAs (Service Level Agreements) are met.
  • Work closely with clients to understand business and technical requirements.
  • Provide regular updates, reports, and performance reviews.
  • Handle escalations and ensure customer satisfaction.
  • Track KPIs, SLAs, and service metrics.
  • Prepare dashboards and reports for stakeholders.
  • Identify areas for improvement and optimization.

    • Skills Required

  • Strong understanding of cloud, infrastructure, and as-a-service models
  • Project / program management skills
  • Communication & stakeholder management
  • Analytical and reporting skills

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