Spanish-Speaking Customer Experience Specialist

APM Terminals is seeking an Ocean Customer Experience Specialist in Manila to deliver exceptional customer service for onboarded customers in the Maersk environment. The role involves managing customer channels, addressing issues, and maintaining strong stakeholder relationships.

The ideal candidate possesses at least 2 years of experience in customer service within shipping or supply chain industries, along with excellent Spanish and English communication skills. This position requires a proactive attitude and the ability to work in a high-pressure environment.